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Support & Help

📧 Support Email

suporte@global-engenharia.com

Response within 24 business hours

🕐 Business Hours

Business days: 9 AM to 6 PM (Brasília time)

Emergencies: response within 4 business hours

📞 Phone

+55 (11) 99479-8464

Available on business days, 9 AM to 5 PM

Frequently Asked Questions

How does the trial period work?

All plans include a 15-day free trial. No credit card is required to get started.

Can I cancel anytime?

Yes. You can cancel from the dashboard or by contacting support. Your access remains active until the end of the paid period.

How is my data secured?

Your data is encrypted in transit (TLS 1.3) and at rest (AES-256). Agents handling sensitive data (NR-1, LGPD) run on a segregated LLM. See our Privacy Policy.